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Michael Lynn

Projects

A showcase of my work in software development, from experimental prototypes to production applications.

Blog Posts

Claude Triage API

Claude Triage API

August 19, 2026

A reference customer-support triage service on the Claude API — four routes, six labs, and a fake outdoor retailer where you can file a ticket and watch it get classified live.

Claude
AI
API
Structured Outputs
Tool Use
Streaming
Evals
Course